Terms and Conditions
(Please ensure that you read and agree to these conditions before instruction)
1. Contract: When a client makes an instruction for services from the supplier (Nathan Dukes) and any money is paid, a contractual agreement between the client and supplier is deemed to have been made. Important: By instructing the supplier to commence work and/or paying any fees to the supplier (including deposits), the client indicates acceptance of the terms and conditions outlined in this document.
2. Intellectual Copyright: The supplier will maintain intellectual copyright of any material, including source code and original images created for the client until all payment agreed at the time of instruction has been made. At this time, intellectual copyright will be transferred to the client.
3. Clients Responsibilities with Regard to Copyright: If the client should provide images, text, animations, layouts or any other content for the website they are legally responsible for ensuring that this material does not infringe any copyright.
4. Registration Charges: All third party costs arising from the registration and transfer of ownership of a domain name shall be met by the client. It is recommended that the client registers their own domain name but where the supplier has registered a domain name on the client’s behalf, it will be transferred into the ownership of the client once any payments outstanding have been paid.
5. Search Engine Submission: Once the website has been created to the satisfaction of the client, it will be submitted to various web search engines. The client acknowledges that the supplier is not responsible for ongoing website promotion.
6. Cancellation: Should the client wish to cancel at any point during the process they shall remain liable for the work that has taken place and shall be invoiced accordingly.
7. Website Concepts: Before any content is added to the website, the client will be offered the opportunity to decide on the layout (including colour scheme and design requirements). These decisions will be used to create a design template upon which the rest of the website will be designed. Once the template has been agreed by the client, minor changes (as determined by the supplier) can be made at no extra cost. However, major changes to the design template (as determined by the supplier) may incur extra costs. If the client chooses not to involve themselves in the design process then they agree that the supplier will design a unique template to use for the construction of the website and that any changes requested by the client will be chargeable.
8. Quotations: The price quoted to the client is for the work specifically agreed on the quotation only. Should the client decide that changes are required after work on the website has commenced there may be additional charges which will be made clear to the client before the commencement of the extra work. Quotations are valid for 30 days from the date of issue.
9. Payment terms:
a. Deposit: A deposit (currently 20% of total agreed price) is payable before any work will commence. Clients are reminded that by paying a deposit, they are indicating agreement of these terms and conditions.
b. Balance: Clients will be invoiced for the balance of payment once the website is completed to their satisfaction. Once full payment has been made, the website will be published to the client’s webspace and ownership of the website will pass to the client.
c. Refunds: No refunds will be given once work on a website has commenced.
10. Payment Methods: Payments will be accepted via cheque only. Payment will not be deemed to have been made (and no publication of the website will be made) until cleared by the supplier’s own bank.
11. Future Support: Your website will transferred to you as a fully functioning, completed work. The supplier shall not be liable future support unless specifically agreed. Future changes to the website can be made either by the client or the supplier, for an agreed fee.
12. Future Site Problems: The supplier cannot be held responsible for damage to the published website due to changes made by the client, their representatives, illegal activity or the unauthorised actions of others. The supplier will, however, help where possible and may be able to provide a clean backup copy of the website if it still exists on their server.
13. Compliance with relevant laws: Websites are designed to the specification that the client has given. It is the client’s responsibility to ensure that the website and its content comply with current online trading laws and regulations. Where the supplier is concerned the content will infringe any laws or regulations, it maintains the right to refuse to publish this content.
By agreeing to these terms and conditions your statutory rights are not affected.
The supplier reserves the right to change or modify any of these terms or conditions at any time.
Should clarification of any of the above be required please contact me.
